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FHC

Focused | Holistic | Customer Care

“At FHC, we remain focused on delivering holistic solutions to our clients and customers, maintaining the highest-level of customer care. In the last 2 decades, we’ve become a leader in our industry. We work hard every day to be transparent and accountable to our internal team, external audiences, and the communities we serve.”

Industries We Serve

We provide contact center and financial recovery solutions to support the higher education, government, financial service, healthcare, telecom, commercial, and utility industries.
Our Team

Success at FHC is driven by our employees and Leadership. With the best employees around, we exceed our clients’ expectations.

In a service business, we know that without the best people, we cannot be the best firm to serve our clients.

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FHC

FHC offers economies of scale, lower costs and improved management efficiency.

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Focused | Holistic | Customer Care

FHC is committed to providing our clients with outstanding customer care.

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Consumer Resources

Find out more about your options and the ways FHC can assist you with your account.

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The FHC Value

The FHC value involves providing our holistic approach by integrating omni-channel communications and using focused strategies which are applied to each individual project assuring that our solutions are customized for each client.

FHC works together with our partners in developing goals and objectives while ensuring all performance requirements are met using a customer centric approach and always place clients and their customers first.

FHC realizes that our people are our most valued asset, through our employee engagement and staff development programs we provide our partners with enthusiastic, knowledgeable and tenured staff.

FHC is always evolving as we understand the importance of staying ahead of the curve as it relates to industry policies along with federal and state regulations. Our compliance department and cyber security are top notch and we have the policies and procedures in place to ensure your data is extremely safe with our organization.

FHC constantly monitors the tools and technology available at the industry level to ensure that we are using state-of-the-art, innovative technology and enhancing our reporting and analytics capabilities.

All these factors  contribute to FHC providing best-in-class solutions that have been developed and enhanced over the past twenty years.

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What is achieved by partnering with FHC is economies of scale, lower costs, and improved management efficiency.