The founders of FHC, a company that provides best-in-class professional contact center services and accounts receivable management, are pleased to announce that they were awarded a contract to staff a State Unemployment Office during the COVID-19 pandemic.
As a company spokesperson noted, being awarded the contract was great news for everyone at FHC. The founders are happy to be bringing their valued staff back to work for those that were furloughed during these challenging times when many people are unable to work. We are proud to have the opportunity to support the government’s efforts during these uncertain times.
“FHC is now ready and available to offer similar contact center services to others that may be in need,” the spokesperson noted, adding that FHC can provide large volume remote contact center services to public and private companies as well as government agencies and municipalities.
The friendly and experienced team at FHC is adept at delivering solutions for even the most complex and challenging contact center projects, the spokesperson noted. Everyone at the company is committed to providing the best possible customer service, along with their innovative in-house training programs.
“Successful outcomes are what drives our highly-trained and motivated employees. Every team member from our customer service representatives to our CEO understands that we are here to serve the needs of our clients while adhering to our core values of respect, care and recovery,” the spokesperson noted.
The founders, along with everyone at FHC, are looking forward to the day when all businesses are again operational. Dedication to our clients and the entire community is one of the reasons the company was recently selected for both the 2020 Best of North Andover Award in the Financial Institution category by the North Andover Award Program and the MassEconSixteenth Annual Team Massachusetts Economic Impact Award for 2019.
FHC was established in 1999 and has provided best-in-class contact center and accounts receivable management services for over 20 years. More information can be found on their official website.